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FREQUENTLY ASKED QUESTIONS

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What is the Disability Tax Credit?

The Disability Tax Credit (DTC) is a tax credit that helps persons with medical conditions, or their supporting family, reduce the amount of income tax they may have to pay and refund in taxes paid for up to 10 years prior.

How much will I get back in a refund?

It depends which province you live in, how much income taxes you have paid, the number of years you have been affected, (CRA entitles up to 10 years previous). To give you an idea approximately $1200 in 2010 , in 2020 approximately $1800. Each year there is a maxim amount that slowly raises. If a 10 year claim you may be entitled to over $10,000.

Will this effect my taxes in the future?

Yes, you will pay less taxes. A savings in the future taxation years of approx. $8000.00 Each government allows taxpayers to reduce their taxes payable by a percentage. The federal government rate is 15%, and the federal DTC is calculated by multiplying the base amount by 15%. We know how to get the maximum amount of a refund you are entitled to.

Do I need to reapply each year?

Depends if your condition is still affecting you and if the application is filled out to reflect that. If your condition is not expected to improve this must show so that you do not need to reapply each year. We ensure the medical professional is aware of this.

Am I making too much money?

Work or not working has nothing to do with approval or denial. This is based on income taxes paid.

I am employed, can I apply?

Many people are working and qualify and get refunds. Work has nothing to do with approval or denial. This is based on income taxes paid, so If you are making a good income that is not an issue.

I am not employed, can I apply?

Do you have a family member that helps support you? Is that family member paying taxes? We can make a claim for you and include the tax payor as your support. The tax payor get the refund. Many people who don’t work still pay taxes (disability payments from their employer, pension income), in many cases, we are able to transfer credits to a spouse or family member in the instance that the individual with the disability does not pay taxes.

Can I apply on behalf of a deceased family member?

Yes, for up to 2 years after the family member has passed away. The application for the deceased can be applied to taxes they paid for up to 10 years prior. Contact us for more information.

How much does is this service going to cost me?

If we are not successful and you do not receive a refund it costs you nothing. No fee and no risk on your part.  When we are successful our fee is 25% of the refund.

How can I be assured this is a reputable business?

We have been in business since 2011 and have an A+ rating with BBB.

What does SOS Supportive Options & Solutions LTD. do?

First, we access people to see if we believe one qualifies. We don’t want to waste anyone’s time, yours, medical professionals or CRA.  We know what it takes to be approved and will tell you what we believe. If one wants to move forward with us, we work with you, your doctor, and the CRA to ensure that your application has the best chance of success. We make it easy, streamline for everyone involved. 

My doctor said I won’t be approved, is that right?

Not necessarily. The eligibility requirements for the Disability Tax Credit are not so clear-cut and your doctor’s may not be aware of them, or the changes within the application. It is up to the CRA to define if you qualify. 

What disabilities and/or medical conditions can qualify?

It is not the diagnosis, but how the individual is affected by the condition, the impact on daily life. and for how long that situation has persisted.

Examples of Medical Conditions:

  • ACL Injury
  •  ADD/ADHD
  •  Addiction
  •  Agoraphobia
  •  ALS
  •  Alzheimer’s disease
  •  Amblyopia
  • Asthma
  • Ankylosing Spondylitis
  • Anorexia
  • Anxiety
  • Arthritis
  • Asensory Motor Neuropathy
  • Asperger’s Syndrome
  • Autism Spectrum Disorder
  • Back Injury
  • Bi-Polar Disorder
  • Borderline Personality Disorder
  • Bowel Resection
  • Brain Injury
  • Bulimia
  • Bursitis
  • Cancer
  • Cartilage Damage
  • Cataplexy
  • Cataracts
  • Celiac Disease
  • Cerebral Palsy
  • Chemical Sensitivities
  • Chromosome Abnormality
  • Chronic Bronchitis
  • Chronic Pain Disorder
  • Clubbed Feet
  • Cognitive Impairment
  • Collagenous Colitis
  • Colostomies
  • Compound Fractures
  • Concussion
  • Conduct Disorder
  • C.O.P.D
  • Crohn’s Disease
  • Cystic Fibrosis
  • Damage to Eardrums
  • Deep Vein Thrombosis
  • Degenerative Disc Disease
  • Depression
  • Dementia
  • Developmentally Delayed
  • Diabetes
  • Diverticulitis
  • Downs syndrome
  • Dyslexia
  • Dysphagia
  • Dyspraxia
  • Edema to Legs
  • Emphysema
  • Epilepsy
  • F.A.S.
  • Fibromyalgia
  • Frozen shoulder(s)
  • Gillian Barre Disease
  • Glaucoma
  • Hallux Regidus
  • Hallux Valgus
  • Hammer Toes
  • Hearing Issues
  • Heart Disease
  • Head Injury
  • Hepatitis C
  • Huntington’s Disease
  • Ileostomy
  • Incontinence
  • Inflammatory Disease
  • Irritable Bowel Syndrome
  • Joint Pain/Stiffness/Injury
  • Kidney Disease
  • Learning Disability
  • Ligament Damage
  • Lung Disease,
  • Lumbar Disc Disease
  • Lupus (Systemic)
  • Macular Degeneration
  • Depression
  • Migraines
  • Mood Disorder
  • Musculoskeletal damage
  • Muscle Pain/Injury
  • Myasthenia Gravis
  • Myelopathy
  • Narcolepsy
  • Nerve Damage
  • Neurogenic Claudication
  • Neuralgia
  • Neurodevelopmental Disorders
  • Neuropathic Pain
  • O.C.D.
  • Osteoporosis
  • Ostomy
  • Paralysation
  • Parkinson’s disease
  • Peripheral Vascular Disease
  • Personality Disorder
  • PTSD (Post-Traumatic Stress Disorder)
  • Psychogenic Myoclonic seizures
  • Quadriplegia
  • Radicuopathy
  • Raynaud’s Disease
  • Restless Leg Syndrome
  • Sarcopenia
  • Schizophrenia
  • Schendonad/Crest Syndrome
  • Sciatica
  • Schon Donald Syndrome
  • Sclerosis
  • Scoliosis
  • Sensorimotor Polyneuropathy
  • Shoulder Injuries
  • Sjogren’s Syndrome
  • Sleep Apnea
  • Sleep Deprivation
  • Spastic Paralysis
  • Speech Disorder
  • Spinal Injury/Pain/Disease
  • Spondylolisthesis
  • Stomach Disorders
  • Tinnitus
  • Tourette’s Syndrome
  • Ulcers
  • Vertigo
How many Canadians are eligible?

According to Statics Canada More than 6.2 million Canadians—aged 15 years and over are living with some form of disability that affects their level of freedom, independence or quality of life. This number does not include figures children and youth under 15 years old which means that the number of Canadians who are living with disabilities is even higher (Statistics Canada, 2017).

Of those only 765,072 are receiving DTC.

That is 5,434,928 almost 5 1/2 million ARE NOT receiving DTC of which they are entitled to.

Can a child qualify?

Yes, anyone from birth to death and 2 years after deceased can qualify. To get a refund in taxes a family member must be noted on the application.

Can I apply on my own?

You can fill out your portion, and a medical professional must fill out a portion. However, due to the high number of denials, we recommend you speak to a DTC advocate to ensure success and maximum refund you will be entitled to. We work with medical professionals to ensure successful applications.   If we don’t think you need our support, we will tell you. We don’t embellish the situation; we tell you what we honestly believe to be in your best interest.

Why do people get denied?

The application is not filled out to CRA standard. Knowing what information to include on the form and the process is often why individuals are usually denied.

The CRA does not make an effort to educate people on tax matters. It is not CRA’s responsibly to inform people of what they are entitled to.   Thousands of Canadians are unaware that their health condition may qualify or that the DTC even exists.

What happens if I’ve been denied?

If you have been denied in the past, we can access and determine if we believe you do in fact qualify. Many of our clients were denied in the past and working with us have been successful. For more information call us at 250-674-2416.

Will I have to pay taxes on the money I receive?

No. This refund is money that is owed to you.

How long does it take to get my Disability Tax Credit?

Once we receive the application, we submit to CRA electronically, it depends on how busy CRA is at the time of their application usually approx. 10 weeks.