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Who We Are



SOS Supportive Options & Solutions is a small company that is ethical, personal and professional, with heart and love getting people what they deserve.

Thirty years ago, Nellie started her career in the Social Service field, working in a variety of areas – family support, child care both in the community and in schools. All through her career she started and built support programs for people, along with attaining funding and budgeting for these programs.

As a case coordinator part of her responsibilities were to help people to apply for Disability. These experiences allowed her to create her own business for persons with special needs. She gained valuable contracts with Government programs.

Throughout her career Nellie had a passion to help people obtain their rights and dreams. This led to promoting disability tax credits for persons she worked with. Persons she thought would be eligible were denied over and over again.

This sent Nellie on a study and search. She found a company that trained her in Disability Tax Credits, she went back to her clients that were previously denied, reapplied and with her help and each one was success.

This part of her small business grew to many people in all kinds of walks of life and provinces, and has now become SOS Supportive Options & Solutions.

Our Accreditations

We are proud to hold a A+ Rating from the Better Business Bureau.


What our Client’s Have to Say About Us


“Thank you so much. We certainly did not expect that. I will continue to refer people to you for the excellent services you have provided, and the changes you make in peoples lives. Thank you for everything!”


An Invaluable Resource

Nellie has been an invaluable resource to our family. Since our daughter was little Nellie not only offered support but assisted us with concrete planning, problem solving & goal setting, always keeping the vision alive for our daughter. She has done this with caring, optimism and an empowering belief in the rights and potential of people with special needs. Thanks to Nellie that vision is now a reality as Jade is living a life happy and included in her community.

Katrine Palmer


Helped me realize my goals.

Nellie really helped me to realize my goals in my own community. She is a kind and gentle person who is also very practical. One example of how Nellie helped me is that I have always wanted to be a mechanic. Over a number of years, Nellie found people to teach me skills for repairing bicycles and helped me get the appropriate tools, as well as bicycles to repair and sell. I love every minute of doing that work and people often contact me directly when they have a bike that can be fixed up for re-sale.

Gillian Tomyn

Adult Client

Natural, Calm & Supportive

Nellie listened to our needs, offered ideas and discussed new approaches. She always found time to be available for us. She has a natural, calm & supportive nature that helped my daughter relax, progress & feel included. Nellie’s contributions supported our family and enhanced my daughter’s quality of life.

Denise Anger


Meet Our Team

Nellie Krombach

Founder of SOS Supportive Options & Solutions LTD.

Her ethical standard is inspired by working for her clients and helping obtain what is rightfully theirs in the way of Disability Tax Credits. 

Keara Thorne

Office Assistant

Keara is Nellie’s “right hand woman” also known as the “Office Assistant”. Keara has history as a care-aide and has experience in accounting and marketing. She will be the one who gets to call you, to let you know, your refund is on its way!